Privacy policy

Last updated: November 8, 2026

This policy explains what personal information NIB COMB ("we") collects when you visit nibcomb.com or buy from us, how we use it, and the choices you have. Our store runs on Shopify.

What we collect

  • Contact and order details: name, email, phone, billing and shipping address, and what you bought.
  • Payment details: processed by our payment providers. We never see or store your full card number.
  • Device and usage data: IP address, browser, pages viewed and items added to cart, collected through cookies and similar tools.
  • Messages: anything you send us by email, chat or the contact form.

How we use it

  • To process, ship and support your orders, including returns and refunds.
  • To answer your questions.
  • To send our Care Notes email, only if you sign up. Every email has an unsubscribe link.
  • To show ads and measure them, using tools such as the Meta (Facebook and Instagram) and TikTok pixels.
  • To prevent fraud and keep the store secure, and to meet legal obligations.

Who we share it with

Shopify (store hosting), our payment providers, our supplier and shipping carriers (to deliver your order), email and review services, and advertising partners such as Meta and TikTok. We do not sell your personal information for money. Some ad tracking may count as "sharing" under certain US state laws; you can opt out here.

Cookies

We use cookies to keep your cart working, remember preferences and measure ads. You can block or delete cookies in your browser; the cart may not work without them.

Your choices and rights

Depending on where you live, you can ask to access, correct, delete or receive a copy of your information, and opt out of targeted advertising. Email info@nibcomb.com and we will respond within 30 days. We will not treat you differently for using these rights. You can also use the Shopify Privacy Portal.

How long we keep it

We keep order records as long as the law requires for tax and accounting, and other data only as long as we need it for the purposes above.

Children

Our store is not meant for children under 16, and we do not knowingly collect their information.

Changes

We may update this policy and will change the date at the top when we do.

Contact

NIB COMB · 4283 Express Lane, Sarasota, Florida · info@nibcomb.com · +1 242-808-5023